Store Policy

1- Who We Are

FitBrit is operated by FitBrit based in Brazil, who is responsible for the personal information described in this policy.

For privacy enquiries, contact supportfitbrit@gmail.com.

​

1. Information We Collect

When you contact us, subscribe to our newsletter or place an order, we collect the information you provide. This may include your name, email address, billing and delivery addresses, order details and customer service messages.

Our website and connected services may also process technical information, including your IP address, browser details and cookie preferences.

​

1. How We Use Your Information

We use personal information to:

• Process purchases, arrange delivery and handle returns, as necessary to fulfil our contract with you.
• Answer enquiries and provide customer support, in connection with your purchase or our legitimate interest in responding to questions.
• Maintain records required by applicable law.
• Protect the website and prevent misuse, where necessary for our legitimate interests.
• Send promotional emails when you have given consent.

Newsletter registration is optional. Without the information required to process and deliver an order, we may be unable to complete your purchase.

​

1. Services and Information Sharing

We use Wix to host our website and manage store records, orders and newsletter subscriptions.

Payments are processed through Stripe. Messages sent to our support email are handled through Gmail. We use Usercentrics for Wix to manage cookie consent.

When suppliers and delivery companies fulfil an order, we share the information necessary for delivery, such as the recipient’s name, address and relevant order details.

We may also disclose information where required by law.

​

1. Cookies

We use Usercentrics for Wix to manage cookie consent. Our website and its connected services may use cookies and similar technologies.

You can review the available cookie information and manage your preferences through our cookie consent controls. Where consent is required, optional cookies are used only after you consent.

​

1. International Processing

FitBrit is operated from Brazil. Our service providers and fulfilment partners may also process information in other countries.

​

1. Data Retention

We retain personal information according to its purpose, applicable record-keeping obligations and the need to resolve enquiries or disputes.

​​

1. Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link or by contacting supportfitbrit@gmail.com.

You may object to direct marketing at any time. Withdrawing consent does not affect earlier lawful processing. Essential communications about existing orders are separate from marketing emails.

​

1. Your Rights

Depending on applicable law and the circumstances, you may request access to, correction of, deletion of or a portable copy of your personal information. You may also have rights to restrict or object to processing.

Send requests to supportfitbrit@gmail.com. We may need to verify your identity before responding.

You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint or another competent authority, including Brazil’s ANPD where applicable.

1. Updates and Contact

 

We will update this policy when our practices change. The latest version and its update date will appear on this page.

Please do not send passwords or full payment card details by email.

 

For privacy questions, contact supportfitbrit@gmail.com.